Behold our FAQ

Now that鈥檚 a frequent one all right, ain鈥檛 it? Your answer to this should manage customer expectations. Just like a good checkout flow should. Tell them the truth:

• US shipping will take between 3 to 5 business days.
• International shipping will take between 5 and 10 business days.
• Mars shipping will be automatically redirected to Elon Musk鈥檚 Twitter account.

It happens. Even the most beautiful of plants will disappoint someone. Again, tell it like it is:

• All discounted items sales are final.
• If you鈥檇 like another version of your item, please use the return label. Instructions are printed on its back.
• If your item is damaged or not functioning correctly, email us at info@planty.com, and we鈥檒l refund you + send you a new one ASAP!

GDPR, am I right? Make sure you鈥檙e as transparent as possible with your data handling process. Or, if you鈥檙e using Snipcart, just refer to our ToS and DPA.

Q: Why is this Planty theme so beautiful?
A: We hired our first designer a couple of months ago.

Q: Why did you build a theme for PageOutline?
A: We believe in PageOutline鈥檚 promise of opening up the JAMstack to more developers. Plus, we trust these folks. Read more about PageOutline.

Q: How many people work at Snipcart?
A: Not a lot! We鈥檙e a small, bootstrapped team of eight human beings. Michael might be a robot, though.

Q: Why is Snipcart based in Qu茅bec City?
A: Have you been here? It鈥檚 beaaautiful!

Q: What鈥檚 the meaning of life?
A: We鈥檙e not quite sure. But building useful products with people we love feels meaningful enough.